About Askshelf

What Askshelf does

Store owners have the numbers they need. They're in WooCommerce Analytics, the orders list and the attribution data on every order. Getting one answer out of them still means picking a report, setting dates, adding a comparison and reading across columns. Askshelf does that part. You type a question in WordPress admin, under Analytics › Askshelf, and get a short answer with the numbers behind it, a chart where one helps, and the exact lookups it made, so you can check them.

It answers questions about sales, gross profit, best sellers, sales by category or country, stock that's about to run out or isn't selling, which channels bring orders, coupons, and how many customers are new, returning or have stopped buying. It also shows a free store snapshot, with an optional weekly email. The use cases list what it handles and what it doesn't.

The rules it follows

We built Askshelf around a few rules that don't bend:

• It only reads. Askshelf runs read-only lookups and has no way to change orders, products, prices or settings.
• No customer personal data. Customer names, emails, phone numbers, addresses and IP addresses are never read or sent. Askshelf declines questions about individual people, and questions that contain an email address or phone number are refused in your browser before anything is sent.
• Nothing kept on our servers. Your question and the results of the lookups go to an AI model through providers that don't store or train on the data. The Askshelf service doesn't store questions, answers or store data. Your conversations are saved in your own store's database.
• WooCommerce's numbers, not ours. Answers come from WooCommerce Analytics, so they count the same order statuses, take refunds out and use your store's time zone. If an answer and a report disagree, that's a bug we want to hear about.

The privacy policy has every detail of what's collected and why.

Why we write the guides

Most questions store owners ask about their numbers have a free answer inside WooCommerce, if you know where to look and what the columns mean. The guides explain that free way first, honestly, including what WooCommerce can't show. Askshelf is the shortcut for when you'd rather ask.

Who's behind it

Askshelf is run by Badveli Nikhil Kumar Reddy in Hyderabad, Telangana, India. Billing is handled by Dodo Payments as merchant of record. You can reach us at support@askshelf.in.